Emergency callout
No heating in January. Burst pipe at 2am. Gas leak. We've got two engineers on rotating call, 24 hours a day, every day, anywhere in Reading.
What’s included
Everything in one fixed price.
- Burst and leaking pipes
- No heating, no hot water
- Gas leak smelt or detected
- Boiler shut-down and lock-out faults
- Frozen condensate in winter
- Toilet that won't stop running or flooding
- Make-safe before a full repair if needed
How it works
From first phone call to handover.
- Step 1
Ring
One number, picked up by an engineer, not a call centre. Tell us what's happening and roughly where you are.
- Step 2
Triage
We tell you what to do right now (turn off the stop-cock, open windows, isolate the boiler) and give you an honest ETA.
- Step 3
On site
Within 60 minutes inside Reading, within 90 minutes across most of Berkshire. We make it safe first, then fix what we can on the night.
Frequently asked
Questions we hear most weeks.
Other services
While we’re there.
Most clients book one job and then ask about the next. Here’s the rest of what we do, in case it’s on your list.
Boiler installation
A-rated combi, system and regular boilers fitted properly. Free survey, fixed-price quote, finance available, every install backed by up to 12 years parts and labour warranty.
Learn more
Boiler repair and servicing
Annual services, breakdown repairs and gas safety checks, by Gas-Safe engineers who do this every day. Same-week appointments. Most repairs done on the first visit.
Learn more
Bathroom installation
Full bathroom and shower-room refits: design, supply, strip-out, plumbing, tiling, the lot. One team, one price, one phone number for the whole job.
Learn more
Northgate Plumbing & Heating
Ready to book emergencies?
Most weekday calls are answered inside three rings. Out of hours, an engineer picks up, never a call centre.